EPB Informing Customers about Seasonal Fi TV interference

If people with EPB Fiber Optics Fi TV have problems with reception next week there is no need to worry.

EPB officials released a statement saying there’s a temporary natural phenomenon that is affecting picture quality.

EPB said that seasonal changes in the sun’s position creates interference with satellites, causing some networks on Fi TV to experience pausing, picture freezing and sometimes a total loss of picture. The interference generally lasts between three and ten minutes. This fall, the sun’s interference will occur intermittently between October 4 and October 8.

Customers need do nothing, as your Fi TV picture quality will be restored automatically and no other EPB Fiber Optics services will be affected.

Local TV stations (WDEF, WDSI, WRCB, WTCI and WTVC) will not be affected by the interference.

According to the release, if you have any questions, please email EPB at support@epbFi.com or call 423-648-1372.

About Dick Cook

Dick Cook has lived in East Ridge since the Kennedy Administration when his parents bought a house on Marietta Street. Dick graduated from ERHS in 1976 before going on to the University of Tennessee at Chattanooga where he studied Political Science. Dick worked for the Chattanooga Free-Press and the Chattanooga Times Free Press for 22 years. Free-Press Sports Editor Roy Exum plucked him out of production in 1989 and gave him a job as a sports reporter. Dick covered everything from prep sports to the whitewater events on the Ocoee River for the 1996 Olympics. When Chattanooga's two paper's merged, he became the Crime Reporter covering both the Chattanooga Police and Fire Departments. He was among reporters who were honored by the Associated Press for the TFP's coverage of the 2002 fog-shrouded crash on I-75 in Catoosa County, Dick and his wife, Cathy, live on Marlboro Avenue where they are seen frequently chasing around their three grandsons.